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STORE POLICY

Inventory, Payment, & Shipping Policy

Thank you for shopping with us! Below you'll find information about our sales policies, shipping information, and other frequently asked questions.

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Please allow 1-3 business days to process and ship your order. We maintain the in-store availability of titles on our website as accurately as possible. Changes to our inventory are automatically uploaded to our website every 24 hours. 

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PAYMENT METHODS

We accept Visa, Mastercard, American Express, Discover, and Paypal.

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If you have any special needs or requests for your order, please let us know in the comments section when you check out! You're always welcome to request a special message inside the book for a small fee. 

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SHIPPING METHODS

We ship orders via the US Postal Service, via their standard and priority rates.

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Orders shipped via standard rate are usually received within 5 to 7 business days. Arrival time depends on how far from our print center the order is being sent: Some items will arrive faster than others based on proximity.

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Tracking information for all orders, regardless of shipping method, is available and will be emailed once your order ships.

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Please Note: We do not ship orders on weekends or holidays.

Payment Methods
Return & Exchange Policy

If you find that your order is not up to quality standards, please reach out to our publisher at books@werncrwd.com. We'll do everything we can to correct the situation swiftly.

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We do not accept returns under any circumstance beyond defect and quality issues. Thank you for your understanding!

 

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  • Is this book gauranteed to help my child read?
    Bumblebees on the Run is based on a time-proven method to help young children learn to read by recognizing words on the Dolch Sight Word list. While it is a fantastic way to get any child to learn to read, it may not be best for every child. We recommend you try this, along with a diverse array of methods to support your child in learning to read.
  • Are their books for older children/more difficult words?
    There sure will be! We're committed to helping every child, at all levels, learn to read. Stay tuned!
  • Can I insert a special/personal message inside my book?
    Yes! We love to see our customers include personal greeting inside of their books and are happy to provide this service. There is a small fee associated with this, however. Please include your personal message in the appropriate section when ordering.
  • How long does it take to recieve the book?
    Orders shipped via standard rate are usually received within 5 to 7 business days. Arrival time depends on how far from our print center the order is being sent: Some items will arrive faster (or slower) than others based on proximity.
  • How will my book by shipped?
    We ship orders via the US Postal Service, via their standard and priority rates.
  • I ordered a DigiPrint Bundle, what next?"
    Your digital ebook will be available to your immediately. A link will also be emailed to you to retrieve the ebook in case you miss the link. We will then process your physical copy order, which will be subjedt to standard shipping rules/policy listed above.
FAQ
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